Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
Shipping
Shipping is handled either by us or by the individual vendor. The available shipping method may vary based on the product, seller, and delivery location.
Yes, we offer international shipping to eligible locations. Shipping availability, costs, and delivery times may vary depending on the vendor and destination.
Most orders are delivered within 3–5 business days. Delivery times may vary based on your location, the distance to the delivery address, and the vendor's order processing and packaging time.
Payment
Payments on our marketplace are processed securely through Razorpay . Depending on availability, customers can pay using Credit Cards, Debit Cards, UPI, Net Banking, and supported digital wallets. The available payment methods will be shown during the checkout process.
Yes, shopping on our platform is safe and secure. We use trusted payment processing and security measures to protect your personal and payment information.
Order & Returns
You can cancel your order before it has been shipped. To cancel an eligible order, go to My Orders, select the order you wish to cancel, and follow the cancellation process. Once an order has been shipped, it cannot be canceled. Currently, order modifications or changes are not supported after an order has been placed. If you need a different item, you may place a new order.
